Frequently Asked Questions

We specialize in three main services: soft washing (gentle, low-pressure cleaning for siding, roofs, and delicate surfaces), window cleaning (interior and exterior using purified water for streak-free results), and pressure washing (high-power cleaning for driveways, patios, decks, and walkways). Whether you need one service or all three, we're here to make your home shine!

Purified Wash proudly serves Cleveland's West Side, including Rocky River, Westlake, Bay Village, Avon, Avon Lake, North Olmsted, Fairview, and surrounding areas. If you're not sure whether we service your neighborhood, feel free to reach out—we'd love to help!

Getting a free quote is easy! Simply fill out the contact form on our website, give us a call, or send us an email with details about your property and the services you're interested in. We'll respond quickly with a fair, transparent estimate—no hidden fees or obligations.

Pricing varies depending on the size of your property, the services you need, and the condition of the surfaces. We believe in fair, competitive pricing and always provide a detailed estimate upfront so there are no surprises. Our customers consistently mention our reasonable rates in their reviews!

We pride ourselves on fast response times and flexible scheduling. In many cases, we can schedule your cleaning within the same week. We know your time is valuable, so we work around your schedule to find a time that's convenient for you.

Absolutely! We use eco-friendly cleaning solutions and professional techniques designed to protect your home's surfaces. Our soft washing method is gentle on delicate materials like siding and roofs, while our pressure washing is adjusted to suit each surface type. Your property's safety is our top priority.

Yes! We stand behind our work with a 100% satisfaction guarantee. If you're not completely thrilled with the results, we'll make it right—no questions asked. Your happiness is what drives us, and we're committed to delivering outstanding service every time.

Great question! Our purified water system filters out all minerals and impurities from the water, leaving behind nothing but pure H2O. When the water dries, it doesn't leave spots, streaks, or residue like tap water does. The result? Crystal-clear, streak-free windows that stay cleaner longer. No harsh chemicals needed!

It's simple! First, we'll schedule a convenient time for your cleaning. On the day of service, we arrive on time with all the necessary equipment. We thoroughly clean the agreed-upon areas—whether that's windows, siding, driveways, or all of the above—with attention to every detail. Once we're done, we'll walk you through the work to ensure you're completely satisfied. Easy and stress-free!

Not necessarily! For most exterior cleaning services like window washing (outside only), soft washing, and pressure washing, you don't need to be home. However, if we're cleaning interior windows or need access to certain areas, we'll coordinate with you ahead of time. We're flexible and happy to work around your schedule!