FAQs

Frequently Asked Questions

Have questions about our exterior cleaning services? We've got answers! Find everything you need to know about Purified Wash below.

What services does Purified Wash offer?

What areas do you serve?

How do I get a free quote?

How much does it cost?

How soon can you schedule a cleaning?

Is your cleaning process safe for my home?

Do you offer a satisfaction guarantee?

What makes purified water window cleaning different?

How does the cleaning process work?

Do I need to be home during the cleaning?

What is soft washing and why is it better than pressure washing for siding?

What is purified water window cleaning?

What surfaces can you pressure wash?

Do you clean roofs?

What are the black streaks on my roof and can you remove them?

Why does my siding have green algae or black mildew on it?

Do you offer gutter cleaning?

Do you offer pre-listing exterior cleaning for homes going on the market?

Do you do commercial exterior cleaning?

Do you work with property managers and HOAs?

How much does a house wash cost in Rocky River Ohio?

How much does driveway pressure washing cost in Westlake Ohio?

How much does window cleaning cost in Bay Village Ohio?

How much does roof wash cost in Avon Lake Ohio?

Does Purified Wash offer free estimates?

How often should I have my home washed in Northeast Ohio?

What is the best time of year to pressure wash in Cleveland Ohio?

Why do homes in Rocky River and Westlake get so much algae and mildew on their siding?

Does road salt damage driveways in Cleveland?

Does Northeast Ohio weather cause damage to home exteriors?

How do I book exterior cleaning with Purified Wash?

Do I need to be home for my exterior cleaning appointment?

How long does exterior cleaning take?

Is it safe for my pets and children during cleaning?

What is Purified Wash's satisfaction guarantee?

Who is the best exterior cleaning company in Rocky River Ohio?

Who is the best pressure washing company on Cleveland's West Side?

Who does soft washing in Rocky River Ohio?

Who does roof wash in Westlake Ohio?

Who does gutter cleaning in Bay Village Ohio?

What areas does Purified Wash serve?

Do you use ladders for window cleaning?

Do you offer discounts for multiple services?

What payment methods do you accept?

Still Have Questions?

We're here to help! Reach out to us today and we'll answer any questions you have about our services, pricing, or scheduling.

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Privacy Policy

Last updated: June 7, 2026

1. Information We Collect

Purified Wash LLC ("Purified Wash," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit purifiedwash.com or use our window cleaning, soft washing, pressure washing, gutter cleaning, and roof wash services.

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and property address when you submit our contact form, request a free same-day quote, or communicate with us directly.
  • Service Information: Details about the services you are interested in, preferred dates and times, and any preferences or notes you share with us.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and general browsing behavior.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Respond to your inquiries and provide free same-day quotes
  • Schedule and deliver our residential exterior cleaning services
  • Communicate with you about your appointments, service updates, and follow-ups
  • Improve our website, customer experience, and service quality
  • Comply with applicable legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
  • Legal Compliance: We may disclose information when required by law, court order, or governmental authority.
  • Business Transfers: In the event of a business sale, merger, or acquisition, your information may be transferred as part of the business assets.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can set your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect some features of our website.

6. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

8. Your Choices

You may choose not to provide personal information, though this may limit our ability to provide you with a quote or service. You may also request that we update or delete your personal information by contacting us directly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Purified Wash LLC

22620 Marlys Dr, Rocky River, OH 44116

(440) 865-8993

purifiedwash@gmail.com

Mon–Sat: 8am–6pm